In order to connect on FTP you need to have a registered and valid user (same used on the application), and make sure with your internal IT contact that the following network ports are opened.
Note! The FTP server is not reachable through NetScaler. For best results, use SOIL or Direct Connection as your connectivity method to DISKOS.
Passive ports: 44000-44500
FTP with SSL (FTPS)
Url: ftp://ftp.diskos.cgg.comPort: 2122
Passive ports: 45000-45500Other information: Use "Implicit SSL"
Please be aware that a three simultaneous connections per user limit is in place.