How do I reset my password?

If you already have valid credentials, but you have forgotten your password, you may reset it  quite easily yourself, by visiting:

and clicking on the "Forgot your password?" link.

Follow the online instructions to have a temporary password sms sent to your mobile phone.

Please note that this code can only be used to log into AdaxesSelfService, where you may set a system password for access to DISKOS, including FTP.

Please follow the password rules carefully, as the system allows only one password-change attempt per 24 hour period.

Do let us know if you have difficulties, so that we may help you by triggering a new sms and resetting the lockout.

System passwords are valid for a period of 59 days and you will be warned before they expire.

Temporary password codes do not normally expire, but must be changed from AdaxesSelfService.

 If your password has already expired, please contact DISKOS support for a new, temporary password sms.